Verified profile removed with no warning?

[genuinelesbiansluts]

Hi there, hoping someone can help..

My partner and i operate a couples AW page and also have our own individual profiles (something which we researched before setting up so as not to break any rules)
We just went to log into one of our individual profiles with a fair amount of credits on, just to find out it has been removed as it has been reported that we have another profile with the same content?
At the time, we had three different directcam windows open, one for each of our profiles..

is there any chance of this being reinstated, or do AW go around closing profiles down without investigating?

TIA
xx