Payment Delay

[hestiakane]

Hi, happened a few times throughout AW history (and other sites). All we can do trust in AW, they always work it out in the end.

If its a tech problem, processors/banks can be slow to fix things, waiting on different departments, other parties etc.

Unsure how long the delay will be but they'll get it fixed.

I know it's happened a few times in the past but it's just the lack of communication of the "new" owners that drives me mad. Back in the old days if there was an issue you actually got an email with a full explanation of what was happening. I'm the kind of person who can be patient and understanding as long as I'm kept properly informed. If I don't know what's happening, I catastrophise and assume the absolute worst. It's also annoying that they tell you to have 2 payment options in case anything goes wrong but they only offer 2 and Cosmos costs a fortune. Now they have got rid of the Post Office, it would be helpful if they offered an old fashioned cheque as an option.