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Hi Admin, tried to log in to Adultwork today to find that my account has been deactivated. I have appealed but I'm so worried. I don't know why I was deactivated.
user name tabooenglish
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Hi, messaged on Whatsapp.
Thanks
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday
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11-02-2018, 15:31
(This post was last modified: 11-02-2018, 15:46 by mark_38.)
i need help please:
I tried to login to my account but a get a message that my account has been deactivated but the message does not give a reason why.
On that page there is a link to appeal the decision which I tried but a got beck an email (which seems to be an auto reply email) that my registration was refused because it is associated with an account that was previously closed.
I was not trying to open a new account, I was just asking why my original account has been closed.
I then tried to message AW vie the help centre asking for more details but I received the same email that my registration was refused because it is associated with an account that was previously close
I am not aware of committing a breach of any of the adult work terms, so I really don't know why my account has been deactivated.
I would appreciate if someone can get back to me if there is another way I can get in touch with AW or if there is a way I can get someone to actually review my account rather then just an auto reply.
I also had some credits still on my account which I would like to get back if possible.
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Hi, you may of logged in from an internet/IP/address that someone with a banned account has used, or someone with a banned account has logged into their account on your internet.
You could possibly try webmaster@adultwork.com
Thanks
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday
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(11-02-2018, 19:00)admin Wrote: Hi, you may of logged in from an internet/IP/address that someone with a banned account has used, or someone with a banned account has logged into their account on your internet.
You could possibly try webmaster@adultwork.com
Thanks
thanks but no, no one had access to my account and adult work will just reply with that auto reply email offering no further information.
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Posts: 6,956
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Thanks Received: 1,051 in 802 posts
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Joined: Apr 2011
Mood:
Hi, and there is zero way you may have overlapped logins with someone on AW? eg, family member works on it, friend.
It very rare for AW to make a mistake so there has to be something.
2 options going forward, simple quick emails to help centre or webmaster@adultwork.com are read by a person, they have to be directly to the point.
1: Re-message stating "Hi, my account ******** has been closed for association with a closed account, this isnt possible, can it be re-checked and some info sent back regarding it?"
2: Try to create a new account.
They may not allow a new account creation if the association is related to an account that was closed due to a serious offence.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday
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