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Not sure if I'm being particularly dim here, but how do you set up a duo account when you already have your own solo one?
I can't register again with my current email address as it says there's already an account under that address, but a Help Centre article definitely says a user can have a separate duo and solo profile.
I tried setting one up under a second email address but I didn't verify it in time and it was disabled, and now I can't use that to re-register.
Ta! x
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Hi, use another email address that hasnt been used on AW before.
Verify it as soon as you get the email back from AW.
Thanks
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(25-04-2015, 14:47)priya91 Wrote: I can't register again with my current email address as it says there's already an account under that address, but a Help Centre article definitely says a user can have a separate duo and solo profile.
I tried setting one up under a second email address but I didn't verify it in time and it was disabled, and now I can't use that to re-register.
Can you not use the lost password request? Or there is a Verification Email: Re-send on the login page
Sarah x x x
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I tried, but it didn't work because the account was disabled.
Thank you anyway, my friend is just going to set ours up with her email address!
x
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