10-02-2020, 11:34
(This post was last modified: 10-02-2020, 12:04 by dirty_phone_girl.)
Hi there
This has happened to me a few times now. Its so annoying and the help desk do nothing at all.
I have had a caller msg me to say that they are repeatedly trying to call me and getting told that I am unavailable. I am available at the time, I am not getting and missed/rejected calls on my call sheet.
I contact the help desk and they say that its a problem with the callers account and that they have to contact them.
Anyone have this happen ? what do they do ?
Help desk just say that its an issue for the caller but really its not, if I cannot receive calls then that's my issue !!!
Thanks![Huh Huh](https://adultworkforum.com/images/smilies/huh.png)
Just had an update that there are no issues with direct chat today that they are aware of, the caller is still unable to get through and I have had no other calls.
This has happened to me a few times now. Its so annoying and the help desk do nothing at all.
I have had a caller msg me to say that they are repeatedly trying to call me and getting told that I am unavailable. I am available at the time, I am not getting and missed/rejected calls on my call sheet.
I contact the help desk and they say that its a problem with the callers account and that they have to contact them.
Anyone have this happen ? what do they do ?
Help desk just say that its an issue for the caller but really its not, if I cannot receive calls then that's my issue !!!
Thanks
![Huh Huh](https://adultworkforum.com/images/smilies/huh.png)
Just had an update that there are no issues with direct chat today that they are aware of, the caller is still unable to get through and I have had no other calls.