Paid 18.92 for Movie, Cannot watch, cannot download

[davidtran]

Hi,

Unfortunately, the movie is from a user whom doesn't seem to be anymore active. http://www.adultwork.com/ViewProfile.asp...07239&SE=1

All I would like is the ability to view and download my purchase, in total for this one movie over $25 CAD. If it were a lesser value, I'd probably just put it down to bad adultwork technical issues as I have done previously before.

Here is one of the several automated responses I received

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THIS EMAIL WAS SENT FROM AN UNMONITORED EMAIL ACCOUNT - DO NOT REPLY
Reply via: http://www.adultwork.com/Ask

Hello

Thank you for your email.

We can see that you have had ongoing issues with viewing movies so we can
only assume that the issue is with your PC's configuration. Regrettably
we are unable to continue to refund and/or email movies.

So as to avoid any further disruption with your movie viewing, please
review the following Help Centre Article entitled 'I tried to download a
movie... (updated)'.

http://www.adultwork.com/LKBA.asp?A=33

(Please ensure pop-ups are enabled for AdultWork.com before clicking on
the above link.)


We would ask that you read this article in an attempt to resolve this
issue. If you are able to watch the test movies there is no reason why you
should not be able to view all movies within AdultWork.com.

We would also ask you to test this issue using both Internet Explorer and
Firefox.

Regards

The AdultWork.com Team

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