16-10-2017, 12:16
Hi, kendra-teen is an auto dailypay account. Not an On Request account. It was set to auto dailypay on the 21st Sept.
As one of your requests had kendra-teen in it, the staff transferred the credits from the balance incorrectly to you (7th Oct), resulting in you being paid twice for the same credits. The balance went into negative due to this and has nearly been re-paid from auto dp earnings on kendra-teen.
Hope that helps.
Thanks for checking in with us and if you need the kendra-teen account changed to On Request along with the couples account let me know.
Regards
As one of your requests had kendra-teen in it, the staff transferred the credits from the balance incorrectly to you (7th Oct), resulting in you being paid twice for the same credits. The balance went into negative due to this and has nearly been re-paid from auto dp earnings on kendra-teen.
Hope that helps.
Thanks for checking in with us and if you need the kendra-teen account changed to On Request along with the couples account let me know.
Regards