update

[Miss Deviant]

UPDATE-----   We are 80% confident that we will be able to start processing UK Bank payments on Thursday.  Due to the backlog it make take between 1 and 3 days for all payments to be processed.

If this set-up and integration completes on Thursday or Friday we envisage payments scheduled for 11 October being performed as normal.  In some cases, payments scheduled for the 11th may arrive before the backlogged payments.

Anyone in the process of setting up with an alternative provider should continue with that.  As demonstrated by this temporary loss in service, everyone should have a backup payment method available.

Contrary to yesterday's update, there is no need to enter address detail at this time, it will not speed up the process.  This information will be required in future and will be collected at the point of requesting a transfer.

It's all looking VERY positive. I think we're at the final run now. I'm starting to breathe a little easier. I'm sure my bank account will be too! lol