08-03-2016, 16:29
(This post was last modified: 08-03-2016, 16:32 by gliamantixxx.)
Hey Adultwork,
We have messaged previously regarding this problem but I thought it would be easier for you to see the problem were still having with our credit statement. Our current balance which is available for transfer now is 138.68. However when we go transfer this despite every credit transaction ticked, the credit total and value is displaying as 121.16. So there is a missing amout of 17.52.
We're not sure why this is, it's been happening since that glitch was sorted and the balance was corrected. For some reason we can never transfer the available amount even when we have waited a few days so that balance can update the credits still don't appear in the total credit value.
Gliamanti xxx
We have messaged previously regarding this problem but I thought it would be easier for you to see the problem were still having with our credit statement. Our current balance which is available for transfer now is 138.68. However when we go transfer this despite every credit transaction ticked, the credit total and value is displaying as 121.16. So there is a missing amout of 17.52.
We're not sure why this is, it's been happening since that glitch was sorted and the balance was corrected. For some reason we can never transfer the available amount even when we have waited a few days so that balance can update the credits still don't appear in the total credit value.
Gliamanti xxx
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