10-01-2015, 16:54
Hi, connection between you and the JCI server has been cut, either on your side or their side.
On your side you can minimize connection drops by moving closer to the internet box or using an ethernet cable between your computer and the internet box.
Other things that can cause your connection to drop is other people using the internet, especially if they are downloading or watching videos online eg youtube.
On your side you can minimize connection drops by moving closer to the internet box or using an ethernet cable between your computer and the internet box.
Other things that can cause your connection to drop is other people using the internet, especially if they are downloading or watching videos online eg youtube.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday
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